Pitney Bowes DM100i Franking Machine

The Pitney Bowes DM100i is a low-volume (up to 30 letters/day) semi-automatic digital mailing system, which can mail up to 20 mailing items per minute. The machine utlises IntelliLink via its internal modem which enables two-way communication for tariff charge updates, software upgrades and logo/advertisement to be printed on outgoing mail. An integral 2.5kg weighing scale enables letters and small packages to have their correct postage calculated, thus obviating the need for a separate set of scales. The DM100i can process envelopes up to 9.5mm in thickness.

The Pitney Bowes DM100i.

Key Features

Although this is not an exhaustive list of the DM100i capabilities or functions, it does give a flavour of its versatility and primary functional use.

  • A front facing operator console offers a comprehensive list of function keys where the operator can input commands and view them on a small LCD panel.
  • Two rearward facing interfaces for an RJ11 plug (phone) and a USB port to enable connectivity to a PC are available.
  • Running mail can be done in two different ways; by either using the integrated scales or by entering the item weight manually to calculate postage.
  • An optional Envelope Message, usually a graphic advert and/or text message can also be printed alongside the postal frank.
  • Up to 100 departmental accounts can be set up.
  • Preset (pre-defined set of input) keys for ‘normal’ mail and/or up to five custom presets are included.
  • Adding postage funds to the machine can be done either through the dial-up line or through a connected PC accessing your online Postage by Phone account. This connection enables all domestic and worldwide postage rates to be installed on the machine automatically. Note: This connectivity is a mandatory requirement for software/postal rate updates and postal auditing purposes.
  • Basic system options, such as time/date setting and passwords are activated through the operator console.
  • Maintenance is generally low-level and normally involves changing the Ink cartridge and printing test images.
  • Troubleshooting problems with the DM100i normally involves referring to the User Manual or to the error message/codes on the operator display panel.
  • Reporting is well covered with quite an extensive list of account and postage summaries, all printed from the machine itself.

Indicative Costs

Although the Pitney Bowes DM100i is now a discontinued model, it may still be possible to purchase a new machine with an indicative price range of £1,000 to £3,000. The availability of second-user machines seems to be low, possibly due to the restriction on purchasing only through authorised postage meter manufacturers. Pitney Bowes offer machine rental facility which would cost £15 to £49 per month depending on the model.

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